Terms and Conditions
The following Terms of Use (the "Terms of Use") govern any use of or access to the Cliff Drysdale Management Inc. Website, EXPERIENCE (experiencemembers.com). By accessing or using the Site or any content on the Site, you acknowledge that you have read, understood and agreed to all of the terms and conditions contained in these Terms of Use. If you do not agree to these Terms of Use, then you may not access the Site or use the content or any services in the Site. These Terms of Use are an agreement made between Company and any person or entity who accesses or uses this Site or its content (the "User"). Throughout these terms, "We" or "Our" refers to Company, and "You" or "Your" refers to the User.
Modification to Terms of Use. Company reserves the right, at its sole discretion, to modify these Terms of Use at any time without prior notice to any User, including imposing a fee to access certain materials contained on the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the Terms of Use, as modified. For this reason, we encourage you to review these Terms of Use for updates or any changes whenever you use the Site.
Membership Rules
-(A)Subscriptions This is a one-time subscription to enroll in the rewards program. You are automatically enrolled if you reserve any travel to a Cliff Drysdale Tennis location with tennis and lodging booked together. You will have full access to all of the benefits after registering for your trip and will receive the discount on your next tennis vacation.
To receive the discount up front, the subscription of $120 must be paid in full plus one time Registration Fee ($2.99) and any applicable taxes.
-(B) Activation Subscriptions may be purchased online at experiencemembers.com or on a travel registration page. A small membership delay of up to 24 hours may occur due to transaction processing and site privacy rules. Membership and payment can be taken by phone at the number listed in Contact Us below.
Activation and access to website may take up to 48 hours from the point of purchase.
(C)Cancellation
You can cancel your rewards access at any time. Company does not provide refunds on subscription fees already paid. When you terminate a Subscribed Service, you will not receive a refund for any unused portion of the Subscribed Service.
You agree that we may, in our sole discretion, terminate or suspend your access to all or any part of the Web Site and/or Service(s) with or without notice and for any reason. Any suspected fraudulent, abusive or illegal activity may constitute grounds for terminating your relationship and may be referred to appropriate law enforcement authorities.
To cancel your participation in this program, please contact customer support via one of the methods listed under "Contact Us" below.
Travel Rules & Discounts
You must be an Experience Member with access to full benefits at the time of booking to receive your discount, and all bookings and reservations must go through Katie Steck (k.steck@cliffdrysdale.com) prior to your arrival to ensure the discount. You must remain an Experience member to receive the discount for any additional court time and/or room nights changes after booking.
(A)10% Discount on adult and junior tennis camps at, Omni La Costa Resort and Spa, Omni Rancho Las Palmas Resort and Spa, Hawks Cay Resort, Omni Amelia Island Resort, The Ritz Carlton Key Biscayne, Inn at Perry Cabin, Chateau Elan,Rosewood Bermuda, and Weston Tennis Center. Unlimited Complimentary court time when staying at a Cliff Drysdale facility on a tennis package. Cannot be used with a 50-mile radius of your home zip code. Based on availability and some guest fees may apply.
Disclaimer Your reservation is pending until you have made payment and received a welcome letter via email with a hotel reservation number. Please do not make any non-refundable travel plans until you have received your hotel reservation number. Typically this hotel reservation number will be received in 1 business day.
(B)5% Discount off all Ladies Retreats and Signature CDT Events: Tennis with The Stars, and other as applicable.
(C)Member Pricing on tennis programming at all Cliff Drysdale Tennis managed-facilities. Court rental guest fees will apply if you are not staying at a Cliff Drysdale Tennis facility on a tennis camp. Discount cannot be applied within a 50-mile radius of your home zip code.
Cliff Drysdale Tennis and Lodging Cancellation Policies:
Cancellations outside 14 days receive a 100% refund.
Cancellations inside of 14 days you will receive a 50% refund of the total monies paid.
Postponements inside 14 days and at least 4 days ahead of arrival date will receive a 100% credit for future use, valid for 365 days.
Postponements inside 4 days will receive a 50% credit for future use, valid for 365 days
Cancellation policies can vary based on resort location or change without notice.
EXPERIENCE Magazine
You must have entered a valid United States address to receive Bi-Annual (2) delivery of EXPERIENCE Magazine. To request delivery to an alternate address, please contact customer support via one of the methods listed under "Contact Us" below.
Content Ownership and Usage. All of the content you see and/or hear on this Site, including without limitation, all of the articles, text, images, illustrations, graphics, photographs, audio clips, video clips, page headers, the "look and feel" of the Site, its color combinations, layout and all other graphical elements, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses of Company, its affiliates and/or its third party content providers. The contents of this Site are subject to copyright protection. Unless otherwise expressly noted in the Terms of Use, nothing that you read or see on the Site or other Site content, or any of the source code or HTML code that Company uses to generate the Site, may be copied, reproduced, modified, distributed, transmitted, republished, uploaded, posted, displayed, "framed" on another site or performed for commercial use, except with the prior written consent of Company. You may not distribute (including via e-mail or the Internet) or otherwise make available copies to others, whether or not for payment or other consideration, except with Company's prior written permission or to the extent expressly authorized on this Site. User must retain all copyright and other proprietary notices on any authorized reproductions of any portion of the Site. Any third party marks and content appearing on the Site are the property of their respective owners. You are not permitted to use any of these third party marks or content without permission of the respective owner.
Third Party Websites, Links and Content. This Site may contain links and references to other websites, news outlets, and third parties with whom Company has no control. Company is not the provider or endorser of any content provided by third parties. Any dealings between User and any third party mentioned on or found through the Site are solely between the User and the third party, and are subject to any terms, conditions, warranties or representations associated with those dealings.
Sponsors, Partners, Third Parties
All local benefits, sponsors, partner discounts and associated third parties contain their own Terms of Use, in addition to the terms of usage of this Site. Specific inquires please contact customer support at any of the methods below.
Contact Us
Phone support available Monday-Friday 9 a.m. - 4 p.m. Monday-Friday.
For phone support, call (830) 625-5911 ext 208
For 24 hour email support and troubleshooting, contact: k.steck@cliffdrysdale.com
For billing support and inquiries, contact: k.steck@cliffdrysdale.com
The following Terms of Use (the "Terms of Use") govern any use of or access to the Cliff Drysdale Management Inc. Website, EXPERIENCE (experiencemembers.com). By accessing or using the Site or any content on the Site, you acknowledge that you have read, understood and agreed to all of the terms and conditions contained in these Terms of Use. If you do not agree to these Terms of Use, then you may not access the Site or use the content or any services in the Site. These Terms of Use are an agreement made between Company and any person or entity who accesses or uses this Site or its content (the "User"). Throughout these terms, "We" or "Our" refers to Company, and "You" or "Your" refers to the User.
Modification to Terms of Use. Company reserves the right, at its sole discretion, to modify these Terms of Use at any time without prior notice to any User, including imposing a fee to access certain materials contained on the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the Terms of Use, as modified. For this reason, we encourage you to review these Terms of Use for updates or any changes whenever you use the Site.
Membership Rules
-(A)Subscriptions This is a one-time subscription to enroll in the rewards program. You are automatically enrolled if you reserve any travel to a Cliff Drysdale Tennis location with tennis and lodging booked together. You will have full access to all of the benefits after registering for your trip and will receive the discount on your next tennis vacation.
To receive the discount up front, the subscription of $120 must be paid in full plus one time Registration Fee ($2.99) and any applicable taxes.
-(B) Activation Subscriptions may be purchased online at experiencemembers.com or on a travel registration page. A small membership delay of up to 24 hours may occur due to transaction processing and site privacy rules. Membership and payment can be taken by phone at the number listed in Contact Us below.
Activation and access to website may take up to 48 hours from the point of purchase.
(C)Cancellation
You can cancel your rewards access at any time. Company does not provide refunds on subscription fees already paid. When you terminate a Subscribed Service, you will not receive a refund for any unused portion of the Subscribed Service.
You agree that we may, in our sole discretion, terminate or suspend your access to all or any part of the Web Site and/or Service(s) with or without notice and for any reason. Any suspected fraudulent, abusive or illegal activity may constitute grounds for terminating your relationship and may be referred to appropriate law enforcement authorities.
To cancel your participation in this program, please contact customer support via one of the methods listed under "Contact Us" below.
Travel Rules & Discounts
You must be an Experience Member with access to full benefits at the time of booking to receive your discount, and all bookings and reservations must go through Katie Steck (k.steck@cliffdrysdale.com) prior to your arrival to ensure the discount. You must remain an Experience member to receive the discount for any additional court time and/or room nights changes after booking.
(A)10% Discount on adult and junior tennis camps at, Omni La Costa Resort and Spa, Omni Rancho Las Palmas Resort and Spa, Hawks Cay Resort, Omni Amelia Island Resort, The Ritz Carlton Key Biscayne, Inn at Perry Cabin, Chateau Elan,Rosewood Bermuda, and Weston Tennis Center. Unlimited Complimentary court time when staying at a Cliff Drysdale facility on a tennis package. Cannot be used with a 50-mile radius of your home zip code. Based on availability and some guest fees may apply.
Disclaimer Your reservation is pending until you have made payment and received a welcome letter via email with a hotel reservation number. Please do not make any non-refundable travel plans until you have received your hotel reservation number. Typically this hotel reservation number will be received in 1 business day.
(B)5% Discount off all Ladies Retreats and Signature CDT Events: Tennis with The Stars, and other as applicable.
(C)Member Pricing on tennis programming at all Cliff Drysdale Tennis managed-facilities. Court rental guest fees will apply if you are not staying at a Cliff Drysdale Tennis facility on a tennis camp. Discount cannot be applied within a 50-mile radius of your home zip code.
Cliff Drysdale Tennis and Lodging Cancellation Policies:
Cancellations outside 14 days receive a 100% refund.
Cancellations inside of 14 days you will receive a 50% refund of the total monies paid.
Postponements inside 14 days and at least 4 days ahead of arrival date will receive a 100% credit for future use, valid for 365 days.
Postponements inside 4 days will receive a 50% credit for future use, valid for 365 days
Cancellation policies can vary based on resort location or change without notice.
EXPERIENCE Magazine
You must have entered a valid United States address to receive Bi-Annual (2) delivery of EXPERIENCE Magazine. To request delivery to an alternate address, please contact customer support via one of the methods listed under "Contact Us" below.
Content Ownership and Usage. All of the content you see and/or hear on this Site, including without limitation, all of the articles, text, images, illustrations, graphics, photographs, audio clips, video clips, page headers, the "look and feel" of the Site, its color combinations, layout and all other graphical elements, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses of Company, its affiliates and/or its third party content providers. The contents of this Site are subject to copyright protection. Unless otherwise expressly noted in the Terms of Use, nothing that you read or see on the Site or other Site content, or any of the source code or HTML code that Company uses to generate the Site, may be copied, reproduced, modified, distributed, transmitted, republished, uploaded, posted, displayed, "framed" on another site or performed for commercial use, except with the prior written consent of Company. You may not distribute (including via e-mail or the Internet) or otherwise make available copies to others, whether or not for payment or other consideration, except with Company's prior written permission or to the extent expressly authorized on this Site. User must retain all copyright and other proprietary notices on any authorized reproductions of any portion of the Site. Any third party marks and content appearing on the Site are the property of their respective owners. You are not permitted to use any of these third party marks or content without permission of the respective owner.
Third Party Websites, Links and Content. This Site may contain links and references to other websites, news outlets, and third parties with whom Company has no control. Company is not the provider or endorser of any content provided by third parties. Any dealings between User and any third party mentioned on or found through the Site are solely between the User and the third party, and are subject to any terms, conditions, warranties or representations associated with those dealings.
Sponsors, Partners, Third Parties
All local benefits, sponsors, partner discounts and associated third parties contain their own Terms of Use, in addition to the terms of usage of this Site. Specific inquires please contact customer support at any of the methods below.
Contact Us
Phone support available Monday-Friday 9 a.m. - 4 p.m. Monday-Friday.
For phone support, call (830) 625-5911 ext 208
For 24 hour email support and troubleshooting, contact: k.steck@cliffdrysdale.com
For billing support and inquiries, contact: k.steck@cliffdrysdale.com
